Questions

Health Insurance

do you accept insurance ?

As a licensed psychologist, my professional services qualify for patient reimbursement and may be covered in full or in part by your health insurance or employee benefit plan. I am an out-of-network provider, which means that I do not accept payment directly from insurance companies. However, most insurance plans offer some level of coverage for out-of-network mental health services. Overall, most clients find that the process is not nearly as overwhelming as it can seem from the outset, and I will help in any way that I can to make it as smooth a process as possible.

There are several reasons that I have chosen not to participate as an in-network provider in managed care plans. Many insurance companies place restrictions on the duration and type of therapy a client can receive, without knowing the nuances and conditions of your individual experience. I believe that an insurance company who has never met you should not get to make that decision for us. There is also a compromise of confidentiality, as insurance companies may require detailed disclosure of certain client information.

Depending on your out-of-network benefits, you may be eligible to receive reimbursement (typically 60-80% of your session cost).The best way to understand your out-of-network benefits is to call your insurance carrier directly. You might want to ask the following questions:

● Do I have any out-of-network benefits for outpatient psychotherapy office visits?
● What is my out-of-network deductible and has it been met?
● How many sessions does my plan cover per calendar year?
● Do I need a pre-authorization?
● How much does my insurance pay for an out-of-network provider?

If you are working with your insurance company to receive out-of-network benefits, I will provide you with monthly invoices that contain all of the necessary information to easily apply for reimbursement from your health insurance provider.

Fees and Payment

what is your payment policy?

Clients are asked to make payments by cash, check, or credit card at the time services are rendered. Credit card payments are subject to a processing fee. I will provide you with an invoice for services each month, which will contain all of the information required in order for you to receive reimbursement from your insurance company.

Contact

What is the best way to contact you?

For scheduling purposes and to set up an initial phone consultation, email is best. My email address is katherinejonesphd@gmail.com. Please be advised that email is not always a secure form of communication. For that reason, I will not email therapeutic content to you.

If you are experiencing a mental health emergency, please go to your nearest Emergency Room or call 911.